Call Centre

Outsourcing non-core and sometimes even core operations can make an organization more flexible – products can be rolled out faster and costs can be predicted better.

It is however amazing that McKinsey Consulting estimates that less than 10% of the world’s total BPO needs are currently being outsourced.

Next-Gen-I has managed BPO in the form of market research, data processing &product support. We have ready inbound and outbound call centre setup with ability to provide chat, email, web and voice services.